Under 13s who were given a Quest 2 for Christmas won't be able to use it - Here's how to fix it:

Under 13s who were given a Quest 2 for Christmas won't be able to use it - Here's how to fix it:

As if we needed another reason to be absolutely enraged with Facebook and their account policies: Christmas Day has created a generation of Under 13s who can't use their brand new Quest 2 Headsets.

I can just picture it: Little Timmy runs downstairs, exhilarated after dreams of Ol' Saint Nick. He reaches out, stars in his eyes, and grasps his little fingers round Santa's main present. To his delight, he unwraps it to find the fresh case of the Oculus Quest 2.

Sadly, Little Timmy is in for a horrible surprise - the same horrific surprise millions around world are also facing: kids under 13 are left facing down the barrel of Facebook's brutal account policy.

Facebook famously has a ban on users under the age of 13 logging on to it's servers. The primary reason for this is the United States Online Privacy Protection Act (COPPA), which places limitations on data collection of under 13s. As a result, Facebook has placed an outright ban on 12 and bellows making accounts and logging on.

And - as we know - Facebook-Oculus now require users to log-in to their new Oculus Quest devices with an active Facebook account to do basically anything.

This move was hated, by more or less everyone, for more reasons this year than I'd care to count. Palmer Lucky had "guaranteed" it wouldn't be the case, leaving many betrayed fans swearing off the platform for life. Then, Germany halted sales of Facebook-Oculus products in the country as a result of the fallout. Then, like a scene out of The Office, a glitch in the Facebook account system effectively bricked a number of Oculus Quest 2.

Now Oculus have another achievement to add to the list - they've basically ruined Christmas.

But if you've been left in this unfortunate situation, having bought a headset for an under-13 who cannot use it, you have options. But, sadly, these options are limited:

  1. You could log-in to your own Facebook account and allow your child to use their decide with that. However, don't forget that your child then has pretty comprehensive access to both your account and the Facebook platform. They can share screenshots, videos, and livestreams, for instance. Furthermore, this is against Facebook's terms of use. If they ever find out that you are "sharing accounts between multiple people," your 350 some-odd dollar decide may be bricked.
  2. You could also make your child an account for your child and fudge the age. But, sadly, this is also a major violation of Facebook's rules. If they ever find out, they swear to "promptly delete the account of any child under the age of 13 that is reported to us." According to RoadToVR, Facebook has even gone so far as to lock accounts until users have submitted images of government-issued IDs. It's certainly a risky move.
  3. Other than that, you should probably just return the headset or (if feasible) wait until your child hits 13. It may mean a couple of temper-tantrums in the short run, but it's better than losing all that money on a bricked headset.

If you're looking for an alternative, PS VR on PS5 is the other hot-button item decorating Christmas Lists this year. Want to know how well PSVR runs on PS5? We've got you there, too.


Liam Noble Shearer

I am a VR reporter and commentator based in the far North of Scotland. I focus primarily on industry news & new releases, as well as writing editorials and reviews. Likes coffee, dislikes parsnips.

Scotland http://www.liamnshearer.com Liam Noble Shearer

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